Privacy Policy
Effective Date: February 4, 2026
Sort-It-Out Estate Services is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how personal information may be collected, used, disclosed, and safeguarded when using our website or services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Mailing or service address
- Payment and billing information
b) Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on our website
- Referring website or source
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our estate liquidation, cleanout, packing, unpacking, and hoarding cleanup services
- To process payments and transactions
- To communicate with you regarding your account, services, or inquiries
- To send important updates, service confirmations, and auction notifications
- To improve our website, services, and customer experience
- To comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Payment Security
All payment transactions are processed through Stripe, a secure and PCI-compliant payment processor. We do not store your credit card information on our servers. All payment data is encrypted and handled directly by Stripe in accordance with their security standards.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sort-It-Out Estate Services
Edmonton, Alberta, Canada
Email:iwillsortitout4u@gmail.com
Phone: 825-967-0271